16-06-20 | 10:30 h - 11:30 h CET

EPA Helpdesk Webinar 24: Services & Insurances

How does the EU-Japan EPA help provide access to Japan’s insurance market landscape for European insurance industry firms and SMEs?

02-06-20 | 10:30 h - 11:30 h CET

EPA Helpdesk Webinar 23: Services & Maritime Transport

How does the EU-Japan EPA impact the various segments of the maritime transport industry?

07-04-20 | 10:30 h - 11:30 h CET

EPA Helpdesk Webinar 19: Services & Finances

How does the EU-Japan EPA impact the various segments of the finance industry?

Report: ICT Services

About the Report:

Presentation: Customer Service in Japan

About the Presentation 

This presentation will cover Japan’s famously high-quality customer service, and what will be expected of you by Japanese consumers and business partners. By the end of this presentation you should have gained an insight into the background of Japanese customer service as well as how to respond to the expectations of Japanese clients in the most efficient way.

About the Experts

Article: Japan's Service Economy

Article written by Chieko Nakabayashi, Expert on Japan’s Service Industries, Brussels, Belgium – October 2013

Tags : Services

Report: Business Opportunities in Japan’s Service Economy

About the Report

This comprehensive report documents the evolution of Japan’s service sector, from Keiretsu dominance (Japanese conglomerates) to the proliferation of SMEs, with consideration for the transformation of the Japanese industrial structure. The latest policy developments and future growth perspectives are described in-depth, providing an invaluable insight into the opportunities for European companies in this sector.

About the Experts

Case Studies

As the world’s third biggest economy, the Japanese market is an excellent opportunity for European companies to export their products and/or services.

13-05-14 | 10:30 h - 11:30 h Brussels time

Webinar 13: Opportunities in Japanese Services Economies

Would you like to seize business opportunities in Japan’s service economy?

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