Services

About the Report:

About the Presentation 

This presentation will cover Japan’s famously high-quality customer service, and what will be expected of you by Japanese consumers and business partners. By the end of this presentation you should have gained an insight into the background of Japanese customer service as well as how to respond to the expectations of Japanese clients in the most efficient way.

About the Experts

Article written by Chieko Nakabayashi, Expert on Japan’s Service Industries, Brussels, Belgium – October 2013

About the Report

This comprehensive report documents the evolution of Japan’s service sector, from Keiretsu dominance (Japanese conglomerates) to the proliferation of SMEs, with consideration for the transformation of the Japanese industrial structure. The latest policy developments and future growth perspectives are described in-depth, providing an invaluable insight into the opportunities for European companies in this sector.

About the Experts

Would you like to seize business opportunities in Japan’s service economy?