Customers

Article: Japanese Customer Expectations

Article written by Masako Kato, Intercultural management consultant, itim international...

Presentation: Customer Service in Japan

About the Presentation This presentation will cover Japan’s famously high-quality customer...

Presentation: Managing Quality Claims in Japan

About the Presentation This presentation will explain how to understand and meet the...

Report: Marketing Challenges when targeting the Japanese market

Japan has the 3rd largest GDP worldwide, its population is over 125million, bigger than...

Webinar 09: Get to Know your Client and Adapt

APR

2014

How to Master B2C and B2B Marketing in Japan?Many export managers have experienced over...

10:30 - 11:30

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