Cross-cultural

Presentation: Effective Collaboration with the Japanese

About the Presentation 

This presentation will introduce you to the various cultural and behavioural differences between Japanese and European cultures and how they may impact on your business dealings with Japan. You will gain an insight into Japanese management practices, decision making processes, and how to best collaborate with Japanese leadership and organisational structures.

Presentation: The Realities of Business in Japan

About the Presentation 

This presentation will outline and explain the various distribution channels which are available to you for your business venture in or with Japan. By the end of this presentation you will be familiar with the existing distribution channels in Japan. You will also be able to assess the differences which companies and their staff might face in exporting to or doing business with Japan. Finally, you will also be familiar with the latest changes Japan’s distribution channels.

Presentation: My Three Recommendations

About the Presentation 

In this presentation, you will watch and listen to six video presentations from companies which are successfully doing business with Japan. They will each share their individual insights about how to maximise the chances of success of your prospective business venture with the Japanese.

Presentation: Managing Quality Claims in Japan

About the Presentation 

This presentation will explain how to understand and meet the quality expectations of Japanese clients and business partners. By the end of this seminar you will have learned 1) the basics of Japanese quality requirements and how this will impact upon your business venture with or in Japan, and 2) how to respond adequately to claims by Japanese clients.

Presentation: Japanese Culture

About the Presentation 

This presentation provides a brief introduction to the major elements that have shaped Japanese culture over the course of its long and rich history. In particular, this presentation shall examine: 1) The importance of understanding and respecting Japanese culture during business dealings with the Japanese, 2) Key facts about Japan and how they impact upon Japanese culture, and 3) Important tips about the Japanese mentality and Japanese perceptions of the rest of the world.

Presentation: Customer Service in Japan

About the Presentation 

This presentation will cover Japan’s famously high-quality customer service, and what will be expected of you by Japanese consumers and business partners. By the end of this presentation you should have gained an insight into the background of Japanese customer service as well as how to respond to the expectations of Japanese clients in the most efficient way.

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Presentation: Challenges of the Japanese Market

About the Presentation 

This presentation addresses the various barriers to the Japanese Market from a cross-cultural perspective. Its objectives are threefold: To outline and explain the challenges and potential opportunities of the Japanese market, to address the practical issues involved in breaking into this market, and finally to give you some idea of what is expected of you by Japanese customers and business partners.

About the Experts

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